SUPPORT
Purchasing
When you find a video(s) you would like to purchase, the steps to get to purchase are the same regardless of the video format. Formats can be digital, pay-per-view, combo DVD, or a combination of all of these.
PURCHASE PROCESS
- Locate the video you wish to purchase
- Select a format
- Sign in or sign up for a Spin Video account
- Add item(s) to cart
- Shipping and payment
- Enjoy your content
1. LOCATING YOUR VIDEO
The first step is to locate the video you wish to purchase by browsing or searching for that video. You can find out more about browsing and searching via this support article.
2. SELECTING A FORMAT
After you find the video that you want to purchase, you will be presented with the opportunity to purchase the video in a variety of formats, depending on how the administrator set up the video.
Click here for find out more information about all the different formats offered
3. SIGN IN
After you have picked out the format you which to purchase, you will be asked to sign in or sign up for an account in order to begin the checkout process. More information about accounts and account setup can be found here.
4. ADD TO CART
After signing in, you will be able to click the Buy Now button in order to add the particular video to your shopping cart. You can also add other videos or formats to your shopping cart if desired. When ready to check out, click on the Proceed to Checkout button at the bottom of the shopping cart page.
5. SHIPPING & PAYMENT
In this section you will be asked for shipping information if any items in your cart are in a format that is shipped to you. You will also be asked to pay via credit card number or Apple Pay. Spin Video utilizes Square as it’s payment processor.
6. ENJOY YOUR CONTENT
After a successful purchase you will receive an email receipt. If your video is already available for viewing, you will find it under My Library at the top of the page or if you browse to the area your video is located in, it will be able to be played from there as well.